Terms and Conditions
Welcome to My Taxi Booking! These terms and conditions outline the rules and regulations for the use of our website and services, located at https://www.mytaxibooking.com.au/.
By accessing this website and using our services, we assume you accept these terms and conditions. Do not continue to use My Taxi Booking if you do not agree to all of the terms and conditions stated on this page.
1. Definitions
- “Service” refers to the taxi booking and transportation service provided by My Taxi Booking.
- “User,” “You,” and “Your” refers to you, the person using our website and services.
- “We,” “Our,” and “Us” refers to My Taxi Booking.
2. Booking and Fares
- All bookings made through our website are subject to availability.
- Fares are generally fixed for pre-booked trips. Any deviations from the booked route or additional stops may result in extra charges, which will be communicated by the driver.
- You agree to provide accurate and complete information during the booking process. Providing false or misleading information may lead to the cancellation of your booking without a refund.
3. Cancellations
- Cancellations made within a certain time frame (e.g., 2 hours before the scheduled pick-up time) may not incur a fee.
- Late cancellations or no-shows may be subject to a cancellation fee.
4. User Obligations
- You must be at the designated pick-up location at the scheduled time. A waiting fee may apply if the driver has to wait for an extended period.
- You are responsible for the good conduct of all passengers. Any damage caused to the vehicle by a passenger will be your responsibility and may result in charges for repair or cleaning.
5. Limitation of Liability
- We are not liable for any delays or failures in service caused by factors beyond our control, including but not limited to traffic, road conditions, severe weather, or mechanical failure.
- We are not responsible for any personal belongings left in the vehicle.
6. Privacy Policy
- By using our services, you consent to the collection and use of your personal information as outlined in our Privacy Policy. This includes your name, contact information, and trip details, which are used to facilitate your booking and improve our services.
7. Governing Law
- These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia, and you irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
8. Changes to Terms
- We reserve the right to modify these terms and conditions at any time. Your continued use of the website and services after any changes indicates your acceptance of the new terms.